One-Stop Valve services
WANVALVE — from first sketch to lifetime support.
Technical Support
Attentive service is WANVALVE’s commitment and confidence.
We offer you four self-service sections: expert online consultation and diagnostics, technical white-paper downloads, along with Installation, Maintenance, Certification, and Upgrade resources—available whenever you need them.
What Can WANVALVE Do For You Throughout The Order Process ？
Pre-sales
Before You Buy—We’ve Already Started Working for You
1. Right-Sized Solution, Zero Guesswork
• 24-hour valve-sizing engine: Enter pressure, temperature, medium, and flow—get the exact model & CAD file in one click.
2. Expert Consultation On-Demand
• Talk live with our API-certified engineers—no call-center scripts, just straight answers.
3. Compliance & Certification Ready
• Instant download of the certificates you need: API 607, ISO 15848, SIL, ATEX, PED, CRN.
• Pilot valves ship in 7 days so you can validate performance on your own skid before full release.
in-sales
From PO to Delivery—We’ve Got Every Minute Covered
1. Transparent Production, Real-Time Visibility
• Personal order dashboard: timestamps, photos, and videos of every step—from raw material arrival to final testing—auto-pushed to you.
2. Agile Scheduling, 7-Day Lead Time
• Smart factory + modular inventory gets standard valves out the door in 7 days; specials as fast as 15.
3. Zero-Defect Quality System
• 100 % inline inspection: dimensional, hardness, coating-thickness data logged in real time, auto-generated MRB report.
4. Logistics Concierge
• 20+ bonded hubs at major global ports; instant multimodal quotes covering sea, air, and rail.
after-sales
From Startup to Shutdown—We’ve Got Your Back for Life
1. Lifetime Online Support
• 400 hotline, WeChat, Teams, WhatsApp—four channels, 24/7.
2. Genuine Spare Parts, Same-Day Dispatch
• 10,000+ SKUs in stock; order before 16:00 and ship the same day.
3. Predictive Maintenance Program
• Big-data-driven schedule automatically reminds you of the next service and parts replacement.
4. Zero-Risk Warranty
• Standard 18-month warranty, during warranty, non-human failures: swap first, return later—freight & duties on WANVALVE.